About
I am a Senior Content Strategist with specialization in the B2B e-commerce space. My core expertise spans UX copywriting, enterprise information architecture, and building scalable content governance systems.
I am passionate about shepherding content from initial discovery through to production, cultivating meaningful partnerships with cross-functional stakeholders along the way. My strategic leadership shines when translating complex, high-level concepts into clear, digestible, and actionable roadmaps for my team to tackle.
Outside of work, you can usually find me fishing the waters around Chicago or learning (more!) about wine.
Professional Ethos
My work lives at the intersection of data and empathy. As a relentless advocate for users, I am dedicated to designing accessible content that meets humans exactly where they are while seamlessly satisfying business requirements.
I take pride in my ability to rapidly establish rapport with a wide variety of people. By bringing authentic lived experience, a non-judgmental presence, and intuitive sensitivity to my work, I create a supportive framework for both users during research and cross-functional teams during execution. Ultimately, my practice is rooted in a deep appreciation for nuanced discovery, warmth, and a profound respect for different life trajectories.
"Katie is always ready to dive head-first into any challenge, and her eye for detail always uncovers something you hadn't considered or noticed yourself."
- Senior Digital UX Copywriter
"Working with her (Katie) felt like having access to a living, breathing encyclopedia of our website-- an incredible advantage for any research/UX team."
- Senior Digital Design Researcher
"Katie is a true collaborator. She comes to the table with great energy, keeps things moving, and makes the people around her better."
- Senior Digital Product Designer
